Respecting your privacy

DJ Hire North Shore is committed to protecting the privacy of your personal information, including sensitive information. DJ Hire North Shore recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take this very seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how we handle your personal information and safeguard your privacy.

Personal information We Collect

We collect personal information necessary to process your booking, including your name, contact details, and billing address.

Where required to confirm your identity for a hire, we also collect a copy of your identification (such as a drivers licence, Proof of Age card, or passport). This is considered sensitive information, and we handle it with additional care.

• ID documents are uploaded by an encrypted service.
• ID documents are automatically delete from our system 90 days after your order is marked as completed.
• You may request immediate deletion of your ID at any time by contacting us (see below).

Be assured that we keep all personal information submitted to us in the strictest confidence. We do not rent or sell your personal information to any third party. However, we must fully cooperate should a situation arise where we are required by law to provide information about a customer.

If at any time you wish to know what information DJ Hire North Shore holds on file about you, then please email us at admin@djhirenorthshore.com.au and we will provide you with the information.

Service Providers

To operate our business, we share limitef personal information with trusted serv ice providers who help us process payments, host our website, and manage bookings, including:

• Square - for payment processing. Square may process payment information outside of Australia as part of its standard operations.
• Kinsta - for website hosting.

Promotional Email

If you are receiving promotional information or newsletters from DJ Hire North Shore and do not wish to receive this information any longer, you may remove your name from our list either by following the “unsubscribe” link in our newsletter, or by emailing us at unsubscribe@djhirenorthshore.com.au asking to be removed from our mailing list. Removal will be within 24 hours of your request subject to normal business hours.

Storage & Security of Your Personal Information

DJ Hire North Shore will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.

In addition, our employees and the contractors who provide services related to our information systems are obliged by law to respect the confidentiality of any personal information held by DJ Hire North Shore. However, DJ Hire North Shore will not be held responsible for events arising from unauthorised access to your personal information.

Links to Other Websites

DJ Hire North Shore may provide links to other websites for informational purposes. These linked sites are not under the control of DJ Hire North Shore, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using their websites. Please note that separate privacy policies apply to the use of sites linked to ours. Before disclosing your personal information to any linked sites, you should read the relevant policy or terms of use.

What to do if You Have a Problem or Question

If DJ Hire North Shore becomes aware of any ongoing concerns or problems with our site or any linked sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at admin@djhirenorthshore.com.au.

Alterations to Policy

From time to time, our policies will be reviewed and may be revised. DJ Hire North Shore reserves the right to change our privacy policy at any time and notify you by posting an updated version of the policy on our website.

Your Consent

By submitting your information, you consent to the use of that information as set out in this policy. We welcome your views about our web site and privacy policy. If you would like to contact us with any queries or comments please send an email to: admin@djhirenorthshore.com.au.